Companion Care Senior Care
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304 Park Avenue South
11th Floor
New York, NY 10010

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800.270.6949

 

 

 


Membership has its Rewards

Membership with Companion Connection Senior Care will change your life forever.

Starting a business on your own is hard. Starting a business with a caring, knowledgeable support group looking after you every step of the way
is easy.


Companion Connection Senior Care is committed to providing Members
with an affordable, comprehensive means of starting their own non-medical companion home care business. Our low initiation fee, easy to follow
step-by-step operations manual, professional training course and unparalleled support make us the right choice for you.

Here’s a brief overview of what Members receive when they enroll with Companion Connection Senior Care.

Operations Manual
This detailed and comprehensive guide to opening your Companion home care company covers the A-Z of what you need to know – and guides you through every step of the process.

Some of the topics covered in the manual include:

• Office set up: choosing an office location and purchasing the right equipment, registering your company with local business authorities, applying for and receiving the appropriate licenses, utilizing accounting software to invoice clients, pay bills and manage your accounts
• Getting the phone to ring: proven and effective means of advertising on a tight budget and a comprehensive guide to establishing relationships with your community's most important referral sources
• Selling your services: everything you need to know about the sales process, from handling your first inquiry to closing the deal
• Troubleshooting: business, like life, is never perfect. How to successfully navigate the inevitable speed bumps that will get in your way without having to slow down

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Recruitment Manual
This licensed product has been developed specifically for Companion Connection Senior Care by a recognized expert in the field of caregiver/companion recruiting, and is not available anywhere else. This manual details every step of recruiting and retaining your most valuable assets – your caregivers.
Topics include:

• Where to find suitable Companions
• How to interview them
• How to train them
• How to build a relationship with them
• How to retain them

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Employee Handbook
The handbook will instruct you on the policies and procedures for your caregivers. It details what kind of behavior is acceptable - and what kind
is not.
Some policies and procedures include:

• Caregiver availability
• Requesting relief
• Transporting clients
• Client phone usage

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Start up Kit
With the start up kit you will be ready to start work immediately. There is no need for you to “reinvent the wheel” – we’ve already done it for you! Every type of template that you need to run your business is included – from caregiver applications and client inquiry forms to direct mail pieces. Each template is easily modified so you can personalize it with your business logo and contact information. We also provide you with 1,000 printed brochures so you can get started right away.
Here’s a sample of what else you will receive:

• 1 CD containing all important business forms and documents
• 1 CD containing marketing and advertising material
• 1,000 pre-printed marketing brochures

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Training DVD
Our 4-part caregiver training DVD's have been nationally recognized for
their clarity and effectiveness. The DVD's topics train caregivers in Cultural Competence, and teach them to communicate effectively with people suffering from Aphasia, Alzheimer’s and Hearing Loss.

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Customized Website
How would you like to have a customized Web site letting your community know that you are open for business? Now you can! When you become a Member of Companion Connection Senior Care, you will work with  a specialist in the design of Web sites for the healthcare industry, to design a Web site to your specifications – at no extra cost! 

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Member Intranet
Our password-protected Intranet, which we like to refer to as our “Yellow Pages”, is your direct link to information that will help you make smarter and better business decisions.
Some of the features include:

• The Business Resource Center – a repository of additional administrative and marketing related documents for you to download and utilize whenever you need them. We update them periodically so that you never have to.
• A Member Forum where Members can exchange ideas and information with each other
• Useful resources and links for businesses providing home care
• News and industry updates on information that might affect your business
• Additional revenue producing ideas

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Training
We have condensed our 30 years of combined home care experience into a training program that covers all the critical aspects of providing home care. Our interactive workshops cover all of the scenarios you are likely to encounter – and some we hope you never will - so that you come home with a focused approach and a ready-to-implement action plan that will enable you to get your business off to a fast start.
Some of the topics our workshops cover include:

• Setting up your business
• Recruiting caregivers
• Selecting the appropriate business model
• Marketing and selling your services
• Billing customers
• Establishing referral sources
• Overcoming obstacles
• Training great caregivers

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Support
At Companion Connection Senior Care, we understand that the business opportunity you buy is only as good as the support you receive. Let’s face it. No matter how good the information and training that we provide you with is, when you start a new business – any new business – there are going be times when you have questions. And when you do, you should expect to get satisfactory answers. That’s why we believe in answering the phones ourselves – not some kid straight out of college who never worked a day in his life in the home care business. You see, we are not a huge impersonal company with a large staff – and we don’t want to be. We are a boutique organization whose caring and personalized approach to service will ensure that you get the attention you expect, the answers you need, and the respect you deserve.
We offer:

• One-on-one phone consultation
• Prompt responses to emails
• Regular updates from management with new ideas and information to help you succeed

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Territory Protection
We offer our Members territory protection that allows you the freedom to grow your business. We won’t sell to another Member in your territory, giving you the “elbow room” you need to establish your business. We allow you to market your services wherever you feel you can support your customers, with no “glass ceiling” restricting your growth.

For more information about joining the Companion Connection Senior Care national membership organization, please fill out the Confidential Information Request Form today.


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