Archive for the ‘Radio Advertising’ Category

Advertising Questions to Ask Before You Advertise

Saturday, January 30th, 2010

Home Care Business Tips & Strategies

The business owner knows what the business is selling, but how will anyone else know if the business doesn’t advertise.  Yet, having said this, what do you need to ask yourself before you take the plunge and invest in advertising your products or services.  Here are some things to consider:

What do you have to say that matters to your customer?

Most ads are written under the assumption that the reader, listener or viewer has a basic level of interest and is paying close attention to the ad. But customers tend to ignore all ads that do not speak directly to them. Your first task is not media selection; it’s message selection.

Can you say it persuasively?

Most ads are ineffective because the writer tried to say too much, include too much and be too much. Fearful of leaving someone out, these writers write vague, all-encompassing ads that speak specifically to no one. “We provide homecare services” is a terrible headline for an ad.  Be specific.

How long is your time horizon?

Some ads build traffic, some build relationships and others build your reputation. If you don’t have the financial resources to launch a true branding campaign focused on building relationships and reputation among potential customers, you’re going to have to settle for traffic-building ads until you can afford to begin developing your brand. To what degree do you have financial staying power?

What is the urgency of your message?

If you need an ad to produce immediate results, your offer must have a time limit. This technique will simultaneously work for and against you. On one hand, customers tend to delay what can be delayed, so limited-time offers generate traffic more quickly since the threat of “losing the opportunity” is real. On the other hand, customers have no memory of messages that have expired; short-term messages are erased from our brains immediately. Therefore, it’s extremely difficult to create long-term awareness with a series of limited-time-offer, short-term ads.

How long is the purchase cycle?

How long it will take your advertising to pay off is tied to the purchase cycle of your services.  Remember, a customer first has to be exposed to your ad often enough to remember it, then you have to wait for that customer to need what you sell. How soon will he or she likely need it?

Submitted by: David Goodman, President Companion Connection Senior Care, the leading “no royalty” membership organization serving the non medical home care & licensed home health business communities. The need for home based senior care is soaring! We will help you start your own highly successful Home Care Agency business. Earn an excellent income while helping others with their activities of daily living. Contact us today for your FREE Business Info Kit1-800-270-6949

4 Critical Rules For Advertising Your Home Care Agency

Sunday, November 15th, 2009

Home Care Agency Marketing Tips

Leads are more important than branding. No matter what the media or ad agency experts tell you, generating leads for a home care business is more important than building a brand at this point, especially if you recently opened your homecare business.

A strong identity can help, and a simple logo can accomplish that less expensively than ever before. But don’t waste your dollars buying weeks of ads.  Building your brand starts at delivering outstanding services under your home care agency’s name to happy customers.

So it’s important that your ads generate a response by including a call to action. Prospects should feel compelled to do something, be it calling in on an offer or visiting a website. This will enable you to track the effectiveness of your ads. Remember the formula: target, offer, copy.

The most critical component of your campaign will be drilling down to find media that deliver your message to people actively looking to buy your product or service, as well as those looking for a new, lower-cost or better service provider. To truly build your brand, you need to be that provider.

Negotiate, negotiate, negotiate. Since it is a buyer’s market right now, you’re in a good position to push for as much value as possible. In TV, this may mean additional mentions into or out of commercial breaks. For radio, it may mean more frequency or co-sponsorship of a local promotion or event. And for print, it may mean a bigger ad or additional placements, or even space for an advertorial.

You won’t get what you don’t ask for, so, consider any packages you are presented and see how you can leverage that package to get as many leads as possible.

Remember PR. Use your own story to your advantage by incorporating it into your pitch to local business publications or TV/radio morning shows. You will have a better chance of being mentioned if you make your home care business sound unique.  Make sure your press releases are not overly self serving, or the media outlet won’t run it.

E-mail is a necessity, but don’t forget direct mail. E-mail marketing has taken off in the past few years, but there are limitations. Double opt-ins – where people have to confirm twice that they want to receive your email – are the norm these days. Even so, click-through rates average less than half of 1 percent.

That means there is opportunity to leverage your budget the old-fashioned way: through direct mail. You may consider this counterintuitive, but there are some definite advantages to a highly targeted direct-mail program right now: Due to higher paper and postage rates, a good deal of direct-mail competition has fallen by the wayside. That means a compelling letter or postcard has a better chance than ever of getting your prospect’s attention.

Direct mail can also yield one of the best returns on investment if you have a great offer and a good list, the latter being most important. That said, take care in building your list. If done correctly, over time your list/database will be your homecare business’s most valuable asset.

Posted by: David Goodman, President of Companion Connection Senior Care, the premier No Royalty Membership Organization serving the non medical home care and licensed home health business communities. Demand for home based elder care is soaring! CCSC will help you start your own highly successful Home Care Agency business. Contact us today for a FREE Business Info Kit1-800-270-6949

Radio Advertising Your Home Care Business

Sunday, September 27th, 2009

Home Care Marketing  & Promotion

Have you considered advertising the services of your homecare business on local radio? Perhaps, there is a radio station in your market that is geared towards or targets senior citizens or adults who are responsible for the care of elderly loved ones.  Below, you will find six tips on how to successfully use local radio advertising to help your home care business:

Your target market. Most markets will have a number of stations from which to choose, most seeking to differentiate themselves by attracting different audiences. In radio, audiences are typically broken down between male and female listeners by age. When considering which station to use, it’s important to keep in mind whom you’re trying to reach. Don’t simply choose a station because it’s the one you listen to. Choose the one your potential customers prefer.  When it comes to home care, the decision maker is often the woman – whether it be the spouse or daughter.

Costs. There are two costs you will incur when you advertise on the radio. The first is airtime – the time unit(s) your commercials are on air, typically broken down into 30-second or 60-second segments (or spots), depending on the station.  The cost per spot will depend on the time of day the spot runs – for example, “drive time” (typically from 6 – 9 a.m. and 4 – 7 p.m.) will cost more than days, evening or overnights.  You can expect to spend approximately $1,000 per week in a smaller market and at least $3,000 with a larger metro station.  Spending any less on your campaign is unlikely to bring the return you desire as you will lack the repetition or frequency required to generate a result.  The other cost is for producing the commercial. Some stations will include production as an added-value option and incentive to advertise on their station. If you decide to get your spots produced by an outside firm rather than through the station be aware that prices vary significantly between metropolitan and regional areas as well as between production houses and ad agencies.

Schedule. Your options for airing your commercial, in addition to day part, include “run of station,” or ROS and “flights.” ROS means the station will decide when your commercials air as well as the specific time of the day that each commercial will be played.  “Flights” gives you the opportunity to decide when each commercial is played and for how many weeks during the month.  Scheduled spots are more expensive because costs are based on both inventory and the demand for particular times. Some ROS placements are less expensive than scheduled placements but are typically less effective.  Your local station will have survey figures to indicate the most popular listening times for your potential customers.

The economy of words. As a general rule, 65 to 85 words is the limit for a 30-second commercial (with that amount doubled for a 60 second spot, which remains the traditional length of a radio commercial).  Most people listen to the radio while doing something else, such as driving or exercising, so it’s important to have something that will grab their attention. Focus on a “big idea” you want to get across and make sure you have a call to action (e.g. call this phone number).

Choosing the right sounds. If your want your commercial to stand out from the rest, you need to consider some additional factors regarding voice-overs and sound effects.   To find a good voice-over talent, keep in mind whom you’re trying to reach, and choose someone with a voice that is believable and that relates to your target. If you decide to use the station’s on-air announcer, keep in mind that he/she probably won’t be able to use terms such as “us” and “we.” If you want the reader to sound like a representative of your company, you may need to hire outside talent. Your local station will have a number of different effects from which to choose from. If you use music in your commercial, keep in mind that it must suit the mood you are trying to create. While music can help attract your prospects’ attention, it should not distract them from your selling message.

Track the effectiveness of the commercial. Since radio is not inexpensive, it is very important that any campaign you do be carefully tracked to find out how effective it’s been.  Are you getting many calls from the spot?  If so, are these callers interested in hiring your company or are they just shopping?  If you’re not getting a good response or you’re finding that the people you are attracting aren’t the right audience, you may need to change the commercial or find a different station.

Posted by: David Goodman, President of Companion Connection Senior Care, the premier No Royalty Membership Organization serving the non medical home care and licensed home health business communities. Demand for home based elder care is soaring! CCSC will help you start your own highly successful Home Care Agency business. Contact us today for a FREE Business Info Kit1-800-270-6949