| |
One of the most important aspects of learning the non-medical home care
business is the training you receive. At Companion Connection Senior Care,
we have created a training curriculum designed to maximize your
classroom time and interaction with your instructors and other members, to
ensure that you receive an intensive and well rounded education in the fundamentals of operating your
business.
We offer members a choice of either in intensive 4-day live training program in New York City, or
a phone based interactive home study program lasting five weeks. The choice is yours depending on your needs and your time
and travel constraints.
Our training classes are small and personalized so that you receive
the attention you need and deserve. Teaching any subject properly
in a short period of time is challenging. That is why you should rely on an
organization with over 50 years of combined front lines experience to teach
you. After all, don't you deserve to learn from people who are experts
at doing the same tasks you will need to master in order to run a successful
business? In order to give our classes balance and to provide you
with diverse views from across the industry, we have partnered with renowned
industry specialists to share their knowledge with you.
Our training classes cover all the underlying principles of developing, operating and growing a successful
non-medical home care business.
Some of the topics that we cover include:
Operations
We provide you with an overview of the business and what it
entails, and then cover the basics of running the business on a day-to-day basis. Some
topics covered include; what services you can provide and how to provide them, the client
intake process, interviewing and hiring caregivers, how to provide relief for your
caregivers, operational procedures such as invoicing, time card procedures and managing your
caseload, servicing clients, understanding the different forms and how to use them,
conflict resolution, crisis management and more.
Marketing
The sessions on marketing teach you basic and advanced procedures for marketing your services effectively
within your community. We focus on tactics and techniques that require minimal capital expenditure and which produce proven results. We
also explain the pros and cons of the various business models available to you and how to select the appropriate
one based on your specific location. Some topics covered include; competitive analysis
and how to establish your rates for services, selecting a business model, working with case managers,
performing in-services, building a referral base, performing in-home assessments, using
data to track your business, thinking outside the box, supercharging your agency and more.
Recruiting
One primary aspect of the business that differs from location to location is how and where to recruit your
agency's biggest asset - your staff of caregivers! That is why we have partnered with a recognized leader in the field of recruitment. We provide
you with a national aspect to one of the most difficult tasks in the field on home care - recruiting and retaining quality caregivers. Whether
you are located in an urban or rural location, or somewhere in between, we can show you effective methods
for developing a loyal and caring staff so that you can provide quality services to your clients.
Family Caregiver Training
We offer an exclusive online caregiver training service provided by aQuire
Training Solutions that contains over 40 hours of caregiver training with instant access via the web.
Members also have access to the family caregiver education series. You will find
the family caregiver education series training programs a great outreach for family caregivers in
your community. Home care is often a collaborative effort
between families and paid caregivers, and these courses are designed for families caring for
loved ones at home. Once you sign up for the program you will be able to offer these courses
to your clients and prospective clients complimentarily. You can view this program here
username=familycare password=familycare
Staff Caregiver Training
Once your custom caregiver site is established, you will have unlimited access to the training
programs. Your custom site will enable you to assign training to your caregivers and provide them
with certificates of completion. You will have full access to your caregivers' training
activities for accurate recordkeeping.
Members who sign up for this program will receive ten 2 credit easy/CEU gift cards for nurses and
social workers in your referral community.
^back to top
|
|
