Frequently Asked Questions

Is Companion Connection Senior Care a franchise?

No. Companion Connection Senior Care is a National Membership Organization. It is dedicated to assisting qualified individuals start their own business providing non-medical companion home care.


What is Companion Care?

Companion care is non-medical care provided by qualified individuals.
Caregivers assist seniors and others with their activities of daily living (ADLs), which includes supervision, meal preparation, medication reminders, light housekeeping, transportation to and from doctor's appointments, and social interaction. Best of all, these services are provided where people are most comfortable - in their homes!


What is Personal Care?

Personal Care involves helping seniors with higher levels of activities of daily living. These services may include assistance with bathing and dressing, assistance with ambulation and other care that is more “hands-on”.


Are non-medical services covered by insurance providers? 

The fact that Medicare and Medicaid do not provide coverage for companion care makes billing fast and easy. You get paid directly by the client and never have to deal with the bureaucratic hurdle that is insurance - or wait for them to reimburse you. In some instances, however, long term care insurance will cover non-medical home care.


Do you have any programs that help veterans receive care? 

Companion Connection Senior Care has extensive expertise in the aide and assistance pension program. This program may provide up to $21,000 in coverage per year. We will show you hw to qualify your local veterans and arrange for payment of your services in advance of the veteran receiving the benefit.


Is this an expensive business to start? Can I use a home office?

A non-medical care business requires minimal start-up costs and is ideal to operate from the convenience of your home.


Do I Need To Be Licensed To Provide Personal Care?

Most states require an agency owner to be licensed. Once licensed the agency may provide qualified caregivers with approved training and supervision to clients who need assistance with daily living (ADL's).


It Sounds Like It Is Complicated And Difficult To Become Licensed?

It is very important that you choose a company that understands state licensing requirements . Companion Connection Senior Care has a dedicated licensing team that is available at an additional fee to work with you every step of the way to shorten your approval process and help you to become licensed.


Do I need a background in the healthcare industry to start my own non-medical care business?

No. Our start-up kit, training program and support staff will get you started quickly and easily.


What licenses or certifications do Personal Caregivers need?

Caregivers require no formal training or certification in most states for companion homemaker service. Many states do have required training requirements for caregivers that provide personal care.


What kind of people do I recruit to be Caregivers?

Caregivers often have prior experience working with other families and seniors. Caregivers can also be retired nurses who are looking for some part-time work to supplement their income, or mothers with grown children who enjoy nurturing the elderly. Most important, Caregivers have a desire to help other people.


Do you provide training?

Yes. Companion Connection Senior Care will train you and provide you with all the tools you need to start your business. Our operations manual, recruitment manual and comprehensive online program will prepare you for every eventuality you are likely to encounter. Plus, our support staff is available to assist you and answer any of your questions via phone or email.


Will I be able to use your trademark?

You will be a member of a national membership organization. Depending on the State where your principal place of business is located, all of your company literature will display this fact prominently, which will give your organization instant credibility within your community.
Note, however, that you will not be able to use our trademark as part of your primary business name


Will I have a territory and will it be protected?

Yes. As long as you remain a member in good standing, we will not sell to another member in your territory. 


Is there a lot of competition in this business?

While there is competition in every business, the overwhelming demand for home care far outstrips the current supply of services.